[mustangraven]

LOL,

I have 2 pix firewalls here they were one of the first changes I made and I love them to death personally.
First off any network admin worth his salt does not use the web interface on a pix because its cumbersome and you can do everything alot easier and faster via hyperterminal (could be just me though) you just have to know the commands which are not all that hard to figure out anyway.

I probably would have told him either buy the service agreement or go cry in his coffee. he probably could have just downgraded the java software and all woulda been fixed. IT jobs are tough when the PEBKAC issues come calling
PEBKAC = Problem Exists Between Keyboard And Chair