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woke up this morning, 7 am, start the car so it can warm up....get in it 15 minutes later and it's still freezing, why? you ask? My heat wasn't working, needed to drive all the way to saab with it being 8 degrees out, no heat, drop it off. Picked it up 3 hours later, they replaced the blower motor and a resistor - grand total: $587 and change.